Legal

Shipping Policy

Last updated July 2026

We currently ship to addresses within the United States only.

Processing time

Orders are typically processed and handed off to the carrier within 1 business day. You'll receive a confirmation email as soon as your order ships.

Shipping cost

Standard Shipping is a flat $5, and free automatically on orders of $50 or more, before any discount codes.

Delivery estimates

Most orders arrive within 3–5 business days of being placed. This is an estimate, not a guarantee — carrier delays can occasionally push delivery outside this window.

Order tracking

A tracking link is included in your shipping confirmation email so you can follow your package to your door.

Lost, delayed, or damaged packages

If your order hasn't arrived within the expected window, or arrives damaged, email us at hello@veilpuff.com with your order number and we'll help sort it out.

Incorrect address

Please double-check your shipping address at checkout — we're not able to reroute a package once it's been handed to the carrier, and re-shipping to a corrected address may incur an additional shipping charge.